Terms of service

1. The service

VibeSMS lets you buy temporary phone numbers to receive one-time verification codes. Numbers are for a single verification and are held for a limited time (usually about 20 minutes). We do not promise that every service will send a code to every number.

2. Your account

You need an account to buy numbers. Keep your login details private and tell us straight away if you think someone else has used your account. You are responsible for activity on your account.

3. Wallet and payments

You top up a wallet in naira (minimum ₦1,000) through our payment provider, Bachs. Money in your wallet is used to buy numbers. Prices are shown in naira before you confirm each purchase, and they can change between purchases because they follow live supplier prices.

4. Refunds

If a number does not receive a code before its timer ends, it is cancelled and the price is returned to your wallet automatically. You can also cancel a number yourself before a code arrives. Once a code has been delivered to a number, that purchase is complete and is not refundable. Wallet money is not paid out as cash except where the law requires it.

5. What you may not do

You must follow our Rules. In short: no fraud, harassment, spam, or anything illegal. We may suspend or close accounts that break the rules, and we may refuse or cancel a purchase we believe is abusive.

6. Availability

Stock, prices and delivery depend on third-party suppliers and networks. We may change, pause or remove services and countries at any time. We do our best to keep things running but cannot guarantee the service will always be available or error free.

7. Limits on our responsibility

To the fullest extent the law allows, VibeSMS is not liable for losses that result from how you use a number or a code, including account bans on other websites. Our total responsibility to you for any problem is limited to the amount you paid for the affected purchase.

8. Changes

We may update these terms. If we make an important change we will tell you in the app. Using the service after a change means you accept it.

9. Contact

Questions about these terms? Message us on WhatsApp from the green chat bubble on any page.